LEADERS AT ALL LEVELS

Training

Your organization thrives when you have strong leaders at all levels, translating your vision into action, walking your organization’s walk, fostering a culture of engaged, happy, high-performing individuals + teams. ThinkHuman programs develop managers so that they can bring the best out of their people. Our programs target the speciﬁc issues people leaders face and works to create real and lasting behavior change.

PROGRAM DETAILS

Each participant designs their own speciﬁc program objective. Our interactive and customized modules work to advance participant development and make progress on identiﬁed program goals. Each module includes breakout sessions and hands-on coaching from our expert coaches.

PROGRAM 1: LEADERLAB

This is ThinkHuman’s ﬂagship program, designed to support people leaders in developing themselves and their teams, leading to more personal, team, and organizational success. As a key part of this program, each participant will design their own speciﬁc program goal, feeding the motivation needed for lasting behavior change. Each module works to advance their development and make progress on each participant’s program goal.

PROGRAM STRUCTURE

Individual Mini-360:	Individual Benchmark at Launch
Program Duration:	10 Sessions + Completion
Between Sessions:	Action-Oriented Assignments
Individual Coaching:	60 minutes 3x over course of program

LEADER AS COACH

The most effective managers operate as coaches. Learn the framework and practical tools to apply this approach. Put into use the most important management tool – the well-run one on one meeting – to set clear expectations, remove obstacles and elevate the performance of others. Provide productive coaching, set positive and realistic performance expectations, and develop fundamental coaching skills to foster an environment of growth.

Topics Covered

Growth Mindset
Characteristics of a Coach
Psychological Safety
Skills of a Coach
One on Ones

GOALS + ACCOUNTABILITY

Build leaders around you, develop their skills and strengthen performance in a way that deepens trust. Become facile working with the mechanics of effective accountability structures, and elevate the accountability of those with whom you work.

Topics Covered

Setting clear goals
Tracking and coaching for success
Managing accountability breakdowns

FLEX YOUR STYLE

Understand and optimize the strengths and communication styles of those you work with to be a better manager based on the DiSC Assessment. More effectively manage others, especially those who possess a different communication and motivation style than yours. Learn to stretch outside your habitual style to elevate your results and the results of those who work with you.

Topics Covered

Understanding the DiSC Assessment
Knowing strengths, motivators, stressors
Overuse/Underuse behaviors
Working with a team

RECEIVE FEEDBACK

Create the safety and space to be open to receiving feedback. Create the conditions to allow people to give you feedback and work to sort through it to take what is helpful.

Topics Covered

Why and how to create a feedback rich culture
Making it safe for other to give you feedback
Making feedback actionable

FEEDBACK SKILLS

Build on strengths and cultivate safety to give honest, caring feedback. Addressing and turn around performance issues, setting in place a key ingredient for a high-performance team.

Topics Covered

Making it safe
Making it actionable
Putting feedback into practice
Levels of coaching

PROGRAM 2: LEADER AS COACH

Think of Leader as Coach as the Mini-LeaderLab, designed to set your people leaders up for how they can grow themselves and their teams, leading to more personal, team, and organizational success. As a key part of this program, each participant will design their own speciﬁc program goal, feeding the motivation needed for lasting behavior change. Each module works to advance their development and make progress on each participant’s program goal.

PROGRAM STRUCTURE

Program Duration:	3 Sessions + Completion
Between Sessions:	Action-Oriented Assignments

LEADER AS COACH

Topics Covered

Growth Mindset
Characteristics of a Coach
Psychological Safety
Skills of a Coach
One on Ones

FLEX YOUR STYLE

Topics Covered

Understanding the DiSC Assessment
Knowing strengths, motivators, stressors
Overuse/Underuse behaviors
Working with a team

FEEDBACK SKILLS

Build on strengths and cultivate safety to give honest, caring feedback. Addressing and turn around performance issues, setting in place a key ingredient for a high-performance team.

Topics Covered

Making it safe
Making it actionable
Putting feedback into practice
Levels of coaching

PROGRAM 3: FLEX YOUR STYLE

Elevate the performance of individuals and teams. With new awareness of communication habits and stress behaviors, leaders enhance their personal effectiveness as well as their effectiveness with others. This session illuminates motivators, stressors and simple ways to be more effective with different styles. From this high impact learning experience teams move past long standing obstacles with one another, and individuals have historic blind spots come into view that when revealed enable powerful growth and deepened communication.

PROGRAM STRUCTURE

Assessment:	In Advance
Program Duration:	Single Session

FLEX YOUR STYLE

TOPICS COVERED

Understanding the DiSC Assessment
Knowing strengths, motivators, stressors
Overuse/Underuse behaviors
Working with a team

PROGRAM STRUCTURE

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Case Study

Century 21 Department Stores

This large retailer has enjoyed growth and profitability in a fiercely competitive environment. However, an outgrown, 50-year old culture of compliance and ‘putting your head down’ revealed employee engagement scores at 15 points below the industry average. Century21 lacked the right people-strategy as fruitful soil to propel the business strategy triumphantly into the future.

ASK ABOUT OUR ONE OFF SESSIONS:

Flex your Style
Give Feedback
Manage at Scale
Receive Feedback

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